The following are the questions we receive most often, with answers posted below. Click on any question to jump down to its answer.
If you have a question that you don't find answered here, please send us an e-mail at webmaster@VehicleNet.com.
Is there a charge to use VehicleNet.com?
NO! There is no charge to you, the consumer, to use VehicleNet.com if you are in the market to buy a vehicle. If you want to advertise a car for sale in our "Used Car" area, there is a charge of only $30.00 for an advertisement that will run until your vehicle sells.
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Why can I get a better deal using VehicleNet.com?
VehicleNet.com helps lower the dealer's overhead, and the savings are passed on to you; and - unlike other online car buying services - we are NOT a brokerage, so we don't charge our Dealers a per-car or per-customer fee.
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Am I obligated to purchase the vehicle once I've submitted a Purchase Request?
Of course not. However, in order to maximize efficiency and keep costs low, we ask that you don't use VehicleNet.com as a "shopping service" to get pricing on multiple vehicles.
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What is the VehicleNet.com Used Car & Truck Mega Center?
VehicleNet.com's Used Car & Truck Mega Center has one of the largest selections of used cars and trucks in the United States. These vehicles are made available through VehicleNet.com's Accredited Dealers and "For Sale By Owners". Most vehicle listings are accompanied by a photo of the actual vehicle and a complete list of features. All used cars & trucks listed by Accredited VehicleNet.com dealers, have passed a stringent 26-Point Inspection process.
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May I submit more than one Purchase Request?
In the case of new cars, we ask that you submit a request for the ONE vehicle you wish to purchase. Because the VehicleNet.com Certified Used Car Mega Center's inventory changes daily, we understand that you may need to submit multiple Used Car Purchase Requests. (Though we make every effort to update the database in a timely manner, there may be some instances when you've selected a vehicle that is no longer in stock. In that case, the Accredited VehicleNet.com Dealer will advise you of its unavailability.)
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I submitted a Purchase Request over 24 hours ago and haven't heard from A VehicleNet.com Dealer. What should I do?
VehicleNet.com respects your busy schedule and appreciates your business. If you haven't heard from a VehicleNet.com Dealer within 24 hours after submitting your Purchase Request, please send us an e-mail that includes your name as well as the location and make of the car you've requested.
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I'm moving, can I make my Request for a VehicleNet.com Dealer in another state?
Just provide us with your NEW address in your Purchase Request. If you don't have it, your new ZIP code will do.
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I'm interested in becoming a VehicleNet.com Accredited Dealer, who should I contact?
If you're a U.S. franchised car or truck dealer interested in learning more about becoming a VehicleNet.com Accredited Dealer, please contact the following:
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When can I expect to receive title for my new vehicle?
The laws and procedures of the state where the vehicle is sold govern the time it takes to receive your title. Generally a selling dealer will either complete the title and registration process for you and provide you with a temporary registration or will provide you with the documentation necessary to transfer title at your local department of Motor Vehicles. It is not uncommon for this process to take up to 90 days. Used vehicles and titles being transferred from out of state may take a bit longer. If you are concerned that your title and registration are taking too much time to complete, you are encouraged to contact the selling dealership's title and registration department for a status update.
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The pre-owned vehicle I wanted has been sold, what can I do?
VehicleNet.com's staff works closely with Accredited dealerships to insure as complete and fresh an inventory of Certified Pre-Owned Vehicles as we possibly can. Though we have tens of thousands of vehicles listed for sale at any given time, this is no match for the sheer size of the Internet market. We receive over 1 million inquiries for pre-owned vehicles alone each month! Often times a vehicle is sold within hours of being posted in the Mega Store. If your vehicle is unavailable, try again. Chances are additional vehicles have been added which may meet your needs. If you are willing to travel, you have the option of expanding your search area hundreds if not thousands of miles. Your dream car may be just over the horizon. Many of our Accredited dealers can arrange alternative delivery options and other accommodations, which may make the additional distance seem like only a minor inconvenience.
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